Take away the repetition
TypeGenie enables your team to focus on what they do best: providing extraordinary service.
Say the same. Type less.
Agents spend most of their time typing. TypeGenie lowers the average handling time and improves message quality by suggesting completions to repetitive sentences.
No need for macros any longer.
Finding the right macro is challenging and time-consuming. TypeGenie reduces this burden by immediately recommending the relevant content to your ticket responses in Zendesk.
See it in action
Boost agent productivity.
TypeGenie takes the repetition away by providing automatic sentence completions.
Consistent message and tone.
TypeGenie is unique to your company and understands what separates your brand from others.
TypeGenie’s cutting-edge AI never stops learning. The more you use it, the better it gets.
Install in one click.
Your agents can install TypeGenie with just one click. No upfront investment required.
Join these forward-looking businesses
“TypeGenie effortlessly integrates with our current CRM platform, enabling agents to access standardized, time-tested conversational snippets with the tap of a button, enabling faster communication and more consistency in tone and content.”
“We see a very clear relationship in the usage of TypeGenie and our agents’ productivity, with each being 5-15% more productive”