Take away the repetition

TypeGenie enables your team to focus on what they do best: providing extraordinary service.

Say the same. Type less.

Agents spend most of their time typing. TypeGenie lowers the average handling time and improves message quality by suggesting completions to repetitive sentences.

No need for macros any longer.

Finding the right macro is challenging and time-consuming. TypeGenie reduces this burden by immediately recommending the relevant content to your ticket responses in Zendesk.

See it in action

TypeGenie for Zendesk by True AI | Boost agent productivity
Boost agent productivity.

TypeGenie takes the repetition away by providing automatic sentence completions.

TypeGenie for Zendesk by True AI | Consistent message and tone
Consistent message and tone.

TypeGenie is unique to your company and understands what separates your brand from others.

TypeGenie for Zendesk by True AI | Keep improving
Keep improving.

TypeGenie’s cutting-edge AI never stops learning. The more you use it, the better it gets.

TypeGenie for Zendesk by True AI | Install in one click
Install in one click.

Your agents can install TypeGenie with just one click. No upfront investment required.

Join these forward-looking businesses

Freshly case study | TypeGenie for Zendesk by True AI
“TypeGenie effortlessly integrates with our current CRM platform, enabling agents to access standardized, time-tested conversational snippets with the tap of a button, enabling faster communication and more consistency in tone and content.”
Colin Crowley – VP of Customer experience
Case study
Freshly case study | TypeGenie for Zendesk by True AI
“We see a very clear relationship in the usage of TypeGenie and our agents’ productivity, with each being 5-15% more productive”
Bram Greijmans – Business Operations Specialist
Case study

Contact us

Address True AI Ltd, c/o Danbro Accounting Ltd, Jubilee House, East Beach, Lytham St. Annes, FY8 5FT, United Kingdom Email us: hi@typegenie.net